Harper College will be closed on Wednesday, February 12 in observance of Lincoln's Day.
Program facts 
Get the experience needed to launch a career as a computer support technician with this nine-credit-hour certificate program. You’ll receive an overview on installing, configuring, maintaining and troubleshooting computer hardware and operating systems. Upon completion of this program, you’ll be ready to take the CompTIA IT Fundamentals and A+ certification exams and qualify for entry-level jobs as a computer support technician.
Courses include IT fundamentals, A+ hardware and A+ operating systems technologies. All classes are taught by multidisciplinary faculty who are experts in their fields. Many courses are offered online or in blended formats, giving you added flexibility.
Harper College features three large open computer labs that are staffed with certified IT Student Support Assistants who can assist with CIS, CAS and NET coursework. Credit by proficiency exams are also offered for select CIS and NET courses. If you choose to continue your education, you can complete an Information Technology AAS Degree at Harper.
Certificate program requirements
This 9 credit-hour certificate program provides students with experience installing, configuring, maintaining and troubleshooting computer hardware and operating systems. These courses will help students prepare for the CompTIA IT Fundamentals and A+ certification exams and qualify for entry-level jobs as computer support technicians.
| Number | Course Title | Credits |
|---|---|---|
| Required | ||
| NET 105 | Information Technology Fundamentals | 3 |
Description: Provides students with the skills required to identify and explain the basics of computing, IT, infrastructure, application and software, software development, database fundamentals and security. Contains basic computer maintenance and support principles. Includes computer science related topics including programming concepts and principles of software development and database design. Aligns to the CompTIA IT (ITF+) Fundamentals certification. Lecture Hours: 2 Lab Hours: 2 Contact Hours: 4 Class Schedule: Spring 2025 | Summer 2025 | Fall 2025 | ||
| NET 111 | A+ Hardware | 3 |
Description: Provides students with experience installing, configuring, maintaining, upgrading diagnosing, troubleshooting, and networking recent and current personal computer hardware. Prerequisite: NET 105 with a grade of C or better or concurrent enrollment. Lecture Hours: 2 Lab Hours: 2 Contact Hours: 4 Class Schedule: Spring 2025 | Summer 2025 | Fall 2025 | ||
| NET 112 | A+ Operating Systems Technologies | 3 |
Description: Provides students with experience installing, configuring, upgrading, diagnosing, troubleshooting, and networking recent and current personal computer operating systems. Prerequisite: NET 105 with a grade of C or better or concurrent enrollment. Lecture Hours: 2 Lab Hours: 2 Contact Hours: 4 Class Schedule: Spring 2025 | Summer 2025 | Fall 2025 | ||
| Total Hours | 9 | |
For more information about this program, contact Admission Outreach at 847.925.6700, or submit a request information form. You can also apply online.
Please note: This program is not eligible for financial aid.