Hotel Management Certificate

Hotel manager conversing with hotel guests

Get the training needed for a hotel manager position

Hotel Management Career Overview

Job Titles: Hotel Manager, Hotel Operations Manager, Director of Rooms, Guest Services Manager, Hotel Front Office Supervisors, Suites Manager. To learn more, see the Lodging Managers career profile.

Begin a career in hotel management with this 20-credit-hour certificate program. Take classes in front office operations, hospitality facility maintenance, hospitality supervision, hospitality promotions, hospitality law and risk management, restaurant operations, introduction to wine/spirits/beverage management, hospitality operations analysis and more. Courses are taught by skilled instructors who are experts in hotel and restaurant management.

After completing the program, you’ll be ready to assume a leadership role within the hotel/hospitality industry. Potential job outcomes include front desk manager, hotel manager, reservations manager.

Program benefits

A growing industry in Chicago: Prepare for a leadership role in the booming Chicago-area hospitality industry, which has strong projected job growth through 2030. Top Chicago-area employers posting jobs include Hilton, Hyatt and Marriot International. See the Employment Outlook
Experienced faculty: Courses are taught by skilled instructors who are experts in hotel and restaurant management. Meet our Faculty
Continue to a degree: Courses can be applied to the AAS Degree in Hospitality Management (Hotel Operations Management specialty).

Certificate program requirements

Program Overview

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This 20 credit-hour certificate program is designed for people wanting to upgrade their management skills to assume more responsible positions. Upon completion of this program, students may be awarded a Rooms Division Management Certificate of Specialization from the Educational Institute of the American Hotel and Motel Association. Contact the Hospitality Management coordinator for details.

F = Fall only course S = Spring only course U = Summer only course

Required:

Number	Course Title	Credits
FSM 120	Front Office Operations S	3
Description: This course is only offered in the spring term. Establishes a systematic approach to front office operations detailing the flow of business through the hotel from reservations to checkout. Front office management is placed within the context of the overall operation of the hotel. Methods of handling guest folios, reservations systems, property management systems, and cash controls are discussed. Class Schedule: Fall 2024 \| Spring 2025
FSM 210	Hospitality Facility Maintenance F	3
Description: This course is only offered in the fall term. Focuses on the organization, duties, and administration of a restaurant and lodging facility maintenance department. Discusses purchasing, furniture, carpeting, linens, and supplies. Identifies and evaluates care and maintenance techniques of the areas serviced by a facility maintenance department. Class Schedule: Fall 2024 \| Spring 2025
FSM 212	Hospitality Supervision F	3
Description: This course is only offered in the fall term. Studies the theory and techniques of supervision as related to the hospitality industry. Class Schedule: Fall 2024 \| Spring 2025
FSM 220	Hospitality Promotions F	3
Description: This course is only offered in the fall term. Provides Hospitality Management majors with a solid background in hospitality promotions. Focuses on promoting highly perishable, people-intensive intangibles in a highly competitive environment. Class Schedule: Fall 2024 \| Spring 2025
FSM 230	Hospitality Law and Risk Management S	3
Description: This course is only offered in the spring term. Surveys our legal system as applied to the hospitality industry. Examines contracts, torts and various labor laws pertinent to the industry. Analyzes insurance costs, including fire, accident, worker's compensation and employee liability and their effect on various types of facilities. Class Schedule: Fall 2024 \| Spring 2025

Electives: Select at least five credit hours from the following:

Number	Course Title	Credits
CIS 100	Computer and Digital Literacy	3
Description: Provides students with an introduction to computers in society and digital literacy. Includes computer hardware and operating systems, word processing, spreadsheets, presentation software, networking, Internet usage, communication and collaboration, computer safety and ethics. This course is not intended for computer information system majors. Class Schedule: Fall 2024 \| Spring 2025
FSM 111	Introduction to the Hospitality Industry	3
Description: Orients students to the hospitality industry, its organizational structure and integration of the modern industry components. Operational considerations are discussed. Career opportunities are explored. Class Schedule: Fall 2024 \| Spring 2025
FSM 113	Dining Room Operations	3
Description: Introduces theory and practice of quantity food serving including practical experience in dining rooms and catering services. Involves set-up, tableside preparation and presentation of food and beverage. Examines various roles of dining room personnel. Class Schedule: Fall 2024 \| Spring 2025
FSM 114	Food Standards and Sanitation	2
Description: Introduces safe food handling practices and discusses the standardized procedures involved in the procurement, storage, preparation, holding, and service of safe food. Prepares students for the State of Illinois-approved Food Service Sanitation Manager’s Certification test. Class Schedule: Fall 2024 \| Spring 2025
FSM 211	Purchasing and Storage S	3
Description: This course is only offered in the spring term. Standards and identification of quality meats, dairy products, produce, groceries, frozen foods and supplies. Methods of purchasing, purveyor relations, and proper storage techniques and purchase standards for convenience foods. Class Schedule: Fall 2024 \| Spring 2025
FSM 214	Hospitality Operations Analysis S	3
Description: This course is only offered in the spring term. Provides practical application of operational analysis used by food, lodging and travel-related fields. Use of ledgers, automated information systems and basic financial statements are discussed. Class Schedule: Fall 2024 \| Spring 2025
FSM 216	Introduction to Wine, Spirits and Beverage Management F	3
Description: This course is only offered in the fall term. Studies alcoholic beverage classifications, alcoholic beverage laws, wine regions, purchasing and control, promotion and service. Beverage management principles and theories are presented which support and reinforce the practical aspects. Students 18 years of age may register for the class according to State Law 235 ILCS 5/Article 6-1. Prerequisite: Students 18 and over may enroll in this class. Class Schedule: Fall 2024 \| Spring 2025

Related hospitality programs

Students interested in hotel and restaurant management courses may also be interested in:

For more information about hotel management courses at Harper, contact Admission Outreach at 847.925.6700, or submit a request information form. You can also apply online.