Then, the designee will receive an email with login information.
Initial login to HarperAccess:
Use the link in the email that was sent to you to be directed to the HarperAcesss
designee login screen.
When asked for your Action Password, enter it exactly as it appears in the email.
You will be asked to reset your PIN. Enter the email address that the email was sent
to, the old PIN (this is the Action Password that is in the email), and a new PIN.
At the HarperAccess Home page, complete your Designee Profile. Fields with an * are
required and you will not be able to continue without these being completed. Select
Save when complete.
Select the student name of whose records you would like to view. If more than one
student has designated you as a designee, you will see multiple names listed.
Select a page that is listed to view the student's records. Close out each screen
when you are done viewing.
Exit HarperAccess by selecting Exit or closing the web page.
Using HarperAccess to view student records:
Log into HarperAccess using your email address and PIN you created during your initial login.
Select the student name of whose records you would like to view. If more than one
student has designated you as a designee, you will see multiple names listed.
Select a page that is listed to view the student's records. Close out each screen
when you are done viewing.
Exit HarperAccess by selecting Exit or closing the web page.
Harper Access FAQs
How do I get to a login for HarperAccess?
The initial email you received about HarperAccess gave you a unique URL to access
HarperAccess with a temporary password. If you have already gone to HarperAccess and
set up your new PIN, then follow this link to access HarperAccess. This URL was also
in the second email you received indicating that a relationship has been established
by your student in HarperAccess. It is suggested that this URL be bookmarked as a
favorite.
I have a temporary password. On the reset page, I'm asked to supply the old PIN.
Please put your temporary password in the box for Old PIN on the PIN reset page, and
then enter a new PIN (Personal Identification Number) according to the directions.
What is a PIN?
PIN is the acronym for Personal Identification Number and is a password made up of
numbers that is used to access HarperAccess.
I can't remember my password / PIN
Change your password by going to the HarperAccess login page and select the "Forgot
Pin" icon. An email will be sent to your email address with a unique link and temporary
password. You will use your temporary password as the "Old PIN" in the PIN reset process.
I tried to reset my PIN, and received this message: Your PIN has been disabled.
If you receive this message, please follow the directions to request a pin reset:
Enter your email address and then select "Forgot PIN". This will generate an email
with a temporary password. Please note that when you enter your temporary password
in the "PIN" field, the temporary password is case sensitive and cut/paste may add
extra spaces which will result in a failed attempt.
My email address is changing, what do I do?
On your designee profile page, update your email address and click save. When a person
changes their email address, the system will then send two email messages.
The first to the old email address to inform you that a request for a change from
this address has occurred. The second email is to the new email address indicating
that a change to this address was initiated and a unique link to click confirming
the change.
I received an email saying I initiated an email change. bit I did not initiate a change.
If you did not initiate the change, click the link to cancel the request.
I'm getting an error message when I look at my student's information.
Cookies are set when a person is accessing HarperAccess. It is very important that
when you are finished to completely close the browser. This will release the cookies
so that if you then access HarperAccess again, you will not see the error message.
HarperAccess Authorization
How can I find out what my student has authorized me to see?
The student is in control of what has been authorized for you to view. Ask your student
to email you the list of authorizations they have approved. If you are expecting to
see something else, you need to discuss your need with your student.
I used to be able to see the information, now I can't…what happened?
The student is in control of the information that you can view. If you can no longer
see an item, please contact the student.
HarperAccess Student Information
Why can I not see what I expected to see on the list in HarperAccess?
The student is in control of what has been authorized for you to view. Ask your student
to email you the list of authorizations they have approved. If you are expecting to
see something else, you need to discuss your need with your student.
May I contact Harper faculty or staff and ask questions about my student's information?
HarperAccess is a product that is controlled by the student. They determine who may
view their information. VIEW is the keyword. To be able to ask questions about this
information with an official at Harper College, your student needs to give you FERPA
authorization.
How does a student give me FERPA authorization so that I can contact and discuss my
student's information with a college official?
Contact the Registrar's Office at 847.925.6500.
HarperAccess Functionality
Can I be a designee for more than one student?
Yes. For each student that has identified you as a designee in HarperAccess, there
will be a tab with each student's name along the top of the page. When you select
a name, you will see the listing of the items that student has authorized you to see.
I am designee for more than one student. How can I tell which student's information
I am looking at?
When an information item is selected, the information is displayed in a new window
or tab. Located in the top left portion of the web page is the name of the student
and their Harper College ID Number.
