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Career options 
Get training for a career as a health care office manager with this comprehensive, 60-credit-hour degree program. You’ll develop the skills necessary to manage day-to-day operations of a medical facility. Chicago and the northern Illinois region has a robust health care industry, and medical office managers are needed at the many hospitals, medical offices, clinics, extended care facilities, home health care agencies or various acute-care settings.
You’ll take a variety of courses designed to give you a thorough understanding of health care office management. Courses cover health care technology and informatics, medical terminology, health care records management, legal and ethical issues in health care, math applications in health care, principles of health insurance billing and health care office management. During the final semester of the program, you’ll also complete a medical office capstone project.
Program outcomes for graduates of the Health Care Office Manager Degree include:
This 60 credit-hour program is designed for individuals seeking a rewarding career in healthcare as a Health Care Office Manager. Develop the skills necessary to manage the day-to-day office operations of a medical facility. This degree prepares the student for employment in medical offices, clinics, extended care facilities, home health care agencies, or various departments within acute-care settings. For more information attend a Health Career Information Session or schedule an appointment with your academic advisor or program coordinator.
F = Fall only course S = Spring only course U = Summer only course
A grade of C or better is required in all BIO, HSC and MOA courses.
| Number | Course Title | Credits | Category |
|---|---|---|---|
| BIO 135 | Introduction to Human Anatomy and Physiology | 4 | AAS General Education |
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Description: Surveys the human body, with emphasis on basic physical and chemical concepts, anatomy, physiology and embryology. Designed to meet the needs of students in certain allied health career programs. Knowledge of high school biology is assumed. (NOTE: Not Lab science credit.) Class Schedule: Fall 2024 | Spring 2025 |
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| ENG 101 | Composition I | 3 | AAS General Education |
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Description: Emphasizes the writing of expository prose. Introduction to the critical reading of nonfiction prose. IAI C1 900 Prerequisite: ENG 096 with a grade of P or other placement options: english-placement-grid.php ESL students need one of the following options: ESL 073 and ESL 074 with grades of B or better; ESL 073 and ESL 086 with grades of B or better; ESL 073 and ESL 099 with grades of B or better; ESL 073 with required writing placement test score; or ESL 074 with required reading placement test score. Class Schedule: Fall 2024 | Spring 2025 |
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| HSC 112 | Medical Terminology | 2 | Program Requirement |
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Description: Emphasizes the origin and the basic structure of medical words, including prefixes, suffixes, word roots, combining forms and plurals. Offers pronunciation, spelling, and definition of medical terms based on the body systems approach. Emphasis on rendering a professional vocabulary required for work in the health care field. Class Schedule: Fall 2024 | Spring 2025 |
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| MOA 100 | Introduction to Medical Assisting | 3 | Program Requirement |
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Description: Provides an introduction to the profession of medical assisting. Emphasizes communication, professionalism, OSHA standards, HIPAA, pharmacology and introduction to medical specialties. Class Schedule: Fall 2024 | Spring 2025 |
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| MOA 145 | Health Care Records Management | 2 | Program Requirement |
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Description: Introduces types of patient-care records prepared and maintained by health care personnel. This includes elements of records, record keeping, medical record confidentially, privacy, security, administrative and clinical use of the electronic health record, and reimbursement. Electronic Medical Records (EMR) are utilized for the course. A basic knowledge of computers is necessary to complete this course. Prerequisite: Prior or concurrent enrollment in ENG 101 and HSC 112 with grades of C or better. Class Schedule: Fall 2024 | Spring 2025 |
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A grade of C or better is required in all BIO, HSC and MOA courses.
| Number | Course Title | Credits | Category |
|---|---|---|---|
| BIO 136 | Introduction to Human Disease | 3 | AAS General Education |
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Description: Surveys the nature of human disease with emphasis on the functional disturbances within the body systems. Designed to meet the needs of students in certain allied health career programs. Knowledge of high school biology assumed. (NOTE: Not Lab science credit.) Class Schedule: Fall 2024 | Spring 2025 |
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| HSC 225 | Language and Health or | ||
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Description: Provides an introduction to the study and application of concepts and theories from Linguistics and Health Communication. Focuses on practical applications of effective communication strategies across diverse patient populations by discussing case studies from different healthcare settings, and by analyzing actual provider-patient interactions to understand how specific language choices contribute to constructing meaning in health communication. Includes a strong focus on patients’ perspectives regarding language use and culture-specific characteristics surrounding illness and personal identity, patient advocacy, cooperation, and consent. (Also listed as LNG 225. Credit will be given for LNG 225 or HSC 225, but not both.) Class Schedule: Fall 2024 | Spring 2025 |
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| LNG 299 | Teaching English to Speakers of Other Languages (tesol) Practicum | 1-3 | Program Requirement |
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Description: Provides students with TESOL (Teaching English to Speakers of Other Languages) classroom experience including critical observations of ESL classes and detailed activity planning/lesson development. In addition, scaffolded teaching experiences will offer students the opportunity to become familiar with the multiple steps of the language teaching process and the overall requirements of being a TESOL professional. Throughout the practicum, students will reflect on their own effectiveness as ESL teachers and present ways to improve the quality of their instruction. Class Schedule: Fall 2024 | Spring 2025 |
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| MGT 111 | Introduction to Business Organization | 3 | Program Requirement |
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Description: Introduces the nature of business and the environment in which it operates. Forms of business ownership, introduction to operative and facilitating facets of business operation, management, marketing, accounting, statistics, business law, finance, investments, insurance and labor-management relations. Class Schedule: Fall 2024 | Spring 2025 |
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| MGT 150 | Business Math 1 | 3 | AAS General Education |
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Description: Introduces arithmetic as a tool of business. Topics include fractions, decimals and percentages, computations of interest, bank discounts, depreciation, commissions, compound interest, payrolls and taxes and graph and chart design. Class Schedule: Fall 2024 | Spring 2025 |
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| MOA 150 | Math Applications in Health Care | 1 | Program Requirement |
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Description: Develops skill necessary to calculate medication dosages and solutions using the metric system. A basic math ability, including decimals, fractions and percentages, is necessary to be successful in this course. Class Schedule: Fall 2024 | Spring 2025 |
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| MOA 235 | Health Care Office Procedures | 3 | Program Requirement |
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Description: Offers development of skills in medical front office procedures used in a health care facility. Emphasizes patient relations in health care by using office simulations including computer programs with introduction to electronic medical records. Strong emphasis on cultural diversity issues and application in the health care field. Prerequisite: HSC 112 and MOA 145 with grades of C or better. Class Schedule: Fall 2024 | Spring 2025 |
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A grade of C or better is required in all MOA courses.
| Number | Course Title | Credits | Category |
|---|---|---|---|
| Electives2 | 3 | Program Requirement | |
| MGT 270 | Principles of Management | 3 | Program Requirement |
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Description: Presents the theory and major functions of management and describes the role of the manager. Major concepts in organization are developed along with an understanding of the decision-making process and consideration of the human factor in management. Prerequisite: MGT 111 or MGT 154 Class Schedule: Fall 2024 | Spring 2025 |
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| MOA 195 | Principles of Health Insurance Billing | 3 | Program Requirement |
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Description: Explores and compares major types of health insurance contracts and describes benefits and limitations. Provides practice in processing insurance claim forms (CMS-1500). Current Procedural Terminology (CPT) and International Classification of Disease (ICD) coding techniques are introduced. Emphasis is on insurance rules and regulations including Medicare and Medicaid, claim submission, reimbursement and collections. Prerequisite: BIO 135 and HSC 112 with grades of C or better. Class Schedule: Fall 2024 | Spring 2025 |
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| MOA 245 | Health Care Office Management | 3 | Program Requirement |
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Description: Introduces the qualities of a health care office supervisor necessary to effectively manage the physician's office, clinic or other health care facility. Includes human relations skills, personnel recruitment, coordinating and supervising office personnel, office facilities, the office policy manual, records management, patient education and time management. Class focuses on teaching the student how to be a supervisor but also how to work with and interact with their own supervisor(s). Prerequisite: MOA 215 or MOA 235 with grades of C or better. Class Schedule: Fall 2024 | Spring 2025 |
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| SPE 101 | Fundamentals of Speech Communication | 3 | AAS General Education |
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Description: Theory and practice of oral communications. Development of poise, confidence and skill in speech organization and delivery. Emphasis on frequent speaking, development of standards of criticism and selection and organization of material. IAI C2 900 Class Schedule: Fall 2024 | Spring 2025 |
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A grade of C or better is required in all MOA courses.
| Number | Course Title | Credits | Category |
|---|---|---|---|
| AAS General Education elective3 | 3 | AAS General Education | |
| Electives2 | 6 | Program Requirement | |
| MOA 299 | Medical Office Capstone | 3 | Program Requirement |
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Description: Guides the development of a capstone project and integrates theory and skills from MOA coursework. Discusses medical office management issues and methodologies and puts them into practice. Preparation of practice management file including policies and procedures and personnel files. Prerequisite: MGT 111, MGT 270, MOA 235, MOA 245 with grades of C or better. Corequisite: MOA 245 may be taken as a prerequisite or corequisite. Class Schedule: Fall 2024 | Spring 2025 |
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| PSY 101 | Introduction to Psychology + | 3 | AAS General Education |
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Description: Investigates human and animal behavior with emphasis on the scientific nature of contemporary and classic psychological investigation. Emphasizes psychological theories, principles, and research applications. Introduces the divisions of the American Psychological Association. References biological processes, sensation, perception, learning, memory, thinking, emotional life, mental disorders, intelligence, aptitude, personality, development, daily life and everyday problems. IAI S6 900 Class Schedule: Fall 2024 | Spring 2025 |
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1 - MGT 150 or MTH 101 or higher will be accepted.
2 - Select nine credit hours from the following courses: HED 200, HED 204 (F), HED 206 (S), HSC 104, HSC 105, HSC 165, HSC 213, MOA 215, MOA 265, MOA 280, MOA 291.
3 - See full list of AAS General Education Electives.
+ - This course meets the World Culture and Diversity graduation requirement.
Students interested in medical office administration may also be interested in:
For more information about the Health Care Office Manager program, attend a Attend an information session, contact Admission Outreach at 847.925.6700, or submit a request information form. You can also apply online.